We are continuing

our support

Salcare Escape domestic abuse supports all genders from all communities


We are continuing to provide our services and will be supporting by telephone, text and email during our normal working hours of 9.30am to 5pm (Monday to Friday).

Contact us, as follows:

enquiries@salcare.org.uk :  telephone 01773 765899

lizzie.nugent@salcare.org.uk : telephone 07484 051964

ann-marie.miller@salcare.org.uk : telephone 07599 99139

We will respond to you as soon as we can, just leave a message to tell us when it is safe to contact you.

If you are isolated with an abusive partner or family member:
 

  • identify a safe room and keep a mobile phone in there if you can

  • move out of any rooms where there are potential weapons

  • teach your children how to get help

  • have a safe word with a neighbour, friend or relative that they know means you need help

  • if you are in immediate danger call the police 999

If you need to leave, the following will be useful (leave photocopies with a friend or relative if you are afraid that they will be missed by your abuser):

  • Keep a copy of your passport or National Insurance number

  • Information about Universal Credit, etc

  • Details of your bank account

  • Any medical needs including a list of any medication

Derby City Domestic Abuse Service - 0800 085 3481 (9am to 6pm, Monday to Friday)

Derbyshire Domestic Abuse Service - 0800 0198 668 (8am to 7am, Monday to Friday)

National LBGT+ Domestic Abuse Helpline - 0800 999 5428

SAIL (Sexual Abuse and Incest Line) help and advice - 0800 0282 678 (Monday to Friday) - www.sailderbyshire.org.uk

SV2 - 01773 746 115

IF YOU ARE IN IMMEDIATE DANGER
CALL THE POLICE
999

 

IF YOU RING 999 FROM A MOBILE BUT IT IS NOT SAFE TO SPEAK, SILENT SOLUTION IS A SYSTEM THE POLICE USE TO ASSESS AND RESPOND TO YOUR CALL

  • Ring 999 and if it is not safe to respond to the BT operator when they ask what service you want, stay connected, if the operator hears any suspicious noise you will be transferred to the police
     

  •  If nothing is heard you may be asked to press 55, this will connect you to a police call handler, listen carefully to their questions and instructions so that they can assess your situation and arrange for assistance
     

  • This system means that the police can respond to genuine emergencies when people are in danger, and accidental or hoax 999 calls do not distract them
     

 Accidental 999 calls from a landline are less likely so if you call 999 from a landline but are unable to speak you will be connected without being asked to enter 55

Salcare

59 Ray Street

Heanor

DE75 7GF

Email: enquiries@salcare.org.uk

Phone: 01773 764562

Registered Charity:  1064715

Opening Times

Monday to Thursday:  9.30am to 4.00pm

Friday:  9.30am to 3.30pm

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WE CAN STILL SUPPORT YOU BY TELEPHONE, TEXT AND EMAIL
PLEASE SEE OUR
INFORMATION PAGE

NEED TO DIAL

999 BUT IT IS NOT SAFE TO SPEAK?